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WELCOME TO D-LUX!! BRAND NEW NAME...BRAND NEW LOOK! WORLDWIDE SHIPPING AVAILABLE!!
WELCOME TO D-LUX!! BRAND NEW NAME...BRAND NEW LOOK! WORLDWIDE SHIPPING AVAILABLE!!

FAQS

    • Where is my order?

    When your order is ready to be delivered (locally) or shipped (internationally) you will receive an email letting you know. International customers will then be able to track your order for regular updates.
    Just ordered? You can check the status of your order in My Account.
    • What is the returns policy?

                   Our return and exchange policy can be viewed here.
    • Can I cancel or amend my order?

    Once your order has been placed, amendments and cancellations cannot be guaranteed. Please contact us via email within 15 minutes of placing your order. We will try our best to accommodate your needs.

    • How long will it take for my refund?

    Refunds for returned items will be issued ASAP. You will receive an email from us when your refund has been processed. Please allow 3-5 business days for the funds to reach your account.

    • What countries do you ship to?

                  We offer worldwide shipping via DHL Express.